As part of a coordinated effort with national, state, county and local partners to combat the spread of Coronavirus Disease 2019 (COVID-19), the City of DeSoto has closed the City Hall Complex to the public until further notice but staff is working internally to coordinate essential services and maintain offices. Key employees have been designated to work from home by telecommuting. This will allow the City to coordinate operations and carry out many duties on a remote basis.
“The COVID-19 pandemic has moved rapidly worldwide and it requires a coordinated effort and decisive actions,” observed DeSoto’s Interim City Manager M. Reneé Johnson. “We have been coordinating efforts with allies at many levels and are following the best practices to reduce the spread of this virus.”
Residents can continue to call the City with general service requests via our Action Center at 972.274.CITY (2489). And if residents have questions related to Coronavirus, they can dial 2-1-1 and access a 24/7 hotline via 2-1-1 Texas.
Water bill payments can be made online by clicking the link below or via the automated phone system by dialing 855-748-6063. Water customers can also dial 972-230-9627 to speak with a Utility Billing representative during normal business hours for general water account questions or information. Check and money order payments can be placed in the after hours drop box at on the east side of City Hall.
Many city services can also be accessed through this website by following the links below:
Pay Your Water Bill Online
Make Application for New Water Service
Pay a Traffic Ticket Online
Request a Building Inspection
Make an Open Records Request
Access the Library’s Catalog
Submit a Request for Service
Watch Meetings Online