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The Employee Recognition Program was created to applaud City employees who extend the great service that all our customers deserve. We define great service as above-and-beyond the call of duty – service that can be tied to these important attributes: Pride, Accountability, Initiative, Teamwork, Embracing Change, and Outrageous (Unbelievable!) Customer Service. Commendations can be e-mailed to email@example.com or by phone at 972.230.9643.
In order to expedite your claim, you may also fax the completed form to 972.230.5793, but the original form must be mailed or delivered to the above address.
Note: The City Charter mandates that a claim must be filed with the City within 180 days of the date of loss. The City is not permitted to accept claims for losses more than 180 days old. Notice of Claim Form