New to DeSoto

Welcome to the City of DeSoto! Below is a list of useful links to help get you established. To have any questions answered, please call:

Action Center

The Action Center was created to provide citizens with a hassle-free method of obtaining information and requesting city services. Just one call to 972.274.CITY (2489), and residents can be assured of being referred to the right department, right away, the first time.

Trash & Recycling

  • All residents who live west of Hampton Road have their garbage collected on Tuesdays and Fridays.
  • All residents east of Hampton are collected on Mondays and Thursdays.
  • All recycling is picked up on Wednesdays. Recycle bins are provided when new water service is turned on.
  • More Information here, including Holiday schedules

Utility Services

Sign up for new water service and other utilities here 

  • Water – City of DeSoto  Ph: 972.230.9627
  • Sewer Service – City of DeSoto  Ph: 972.274.CITY


  • Electricity is delivered by Oncor. Choose your own provider by searching for electricity rates on the Internet.

Natural Gas

Tax Office

School District

  • DeSoto ISD  200 E. Beltline Road  Ph: 972.223.6666

Police & Fire

Call 911 for Emergencies!

Other Information