FAQs

How do I compliment an officer?: The DeSoto Police Department encourages the community to compliment our employees when they do great work. You may file your compliment by phone (469-658-3030), in writing by letter or use of the complaint/compliment form, in person at the front desk or online using the portal.

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Police Department: How Do I...?

1. How do I bond/bail someone out of jail?: All bonds for class C misdemeanor charges (like traffic tickets) can be posted at the jail, all other charges must be posted at the county jail. We accept cash or credit cards only, no money orders. To get someone out of jail, the whole fine must be paid, or in some circumstances, the judge will allow a payment plan to be set up and release the individual. You may also go through a bond agency. If you wish to pay the FULL amount of a fine or bond you can pay by credit card online. You must have the inmate’s first and last name and date of birth, as well as the warrant number, and the four digit code for the city in which the fine or bond is owed. Four-digit Pay Location Codes: DeSoto - 9313 Cedar Hill - 9315 Lancaster - 9319 Pay online here

2. How do I bring money to someone in jail?: The jail does not accept money for anyone in jail.

3. How do I send mail to someone in jail?: Individuals at the jail may not receive mail.

4. How do I locate a bail bondsman?: Employees are prohibited from recommending the services of a particular bondsman.

5. How do I speak to the Chief of Police?: You may call during business hours to schedule an appointment (469.658.3002); however, most issues can be handled promptly by the on-duty supervisor

6. How do I compliment an officer?: The DeSoto Police Department encourages the community to compliment our employees when they do great work. You may file your compliment by phone (469-658-3030), in writing by letter or use of the complaint/compliment form, in person at the front desk or online using the portal.

7. How do I start a Crime Watch in my area?: First, contact your neighbors to “spark” an interest, and then contact one of the Crime Prevention Officers to set up an informational meeting for your area. Call 469.658.3000 for more information.

8. How do I set up a police station tour for my group?: Contact the Crime Prevention Unit at 469.658.3000.

9. How do I obtain an alarm permit?: All homes and businesses that have an alarm system installed are required to have a permit from the city, even if the system is not monitored.
Alarm permits can be obtained and paid for at DeSoto City Hall located at 211 E. Pleasant Run. The annual fee for a residential alarm is $35. Commercial alarms are $65. More Information